Refund & Cancellation Policy
This Refund and Cancellation Policy (“Policy”) outlines the terms under which AuNotes offers refunds and order cancellations for its digital products sold through https://www.aunotes.com.
By making a purchase, you acknowledge that you have read and agreed to this Policy.
1. Nature of Products
All products sold by AuNotes are digital and downloadable. Once a product is purchased and delivered (either through download or email), it is considered consumed and cannot be returned.
2. Cancellation Policy
Due to the nature of digital products, we do not accept cancellation requests after the order is confirmed and payment is completed.
Users are advised to review product details carefully before completing the purchase.
3. Refund Policy
All sales are final. We do not offer refunds under normal circumstances.
Refunds will only be issued under the following conditions:
You were charged multiple times for the same product.
The product was not delivered due to a technical issue from our side (e.g., file not received, broken link) and the issue is not resolved within 48 hours of reporting.
4. How to Request a Refund (if eligible)
To request a refund (in applicable situations), please contact us at:
📧 Email : aunotesacademy@gmail.com
Include your:
Full name
Email used during purchase
Payment reference number
A clear explanation of the issue
We will respond within 2–3 business days. Approved refunds will be processed within 5–7 working days to your original payment method.
5. Changes to This Policy
AuNotes reserves the right to modify or update this Policy at any time. Any changes will be effective immediately upon posting to the Website.
6. Contact Us
For any questions related to refunds or cancellations, please contact:
📧 Email: aunotesacademy@gmail.com
By purchasing from AuNotes, you agree to the terms of this Refund and Cancellation Policy.