This Refund and Cancellation Policy (“Policy”) outlines the terms under which AuNotes offers refunds and order cancellations for its digital products sold through https://www.aunotes.com.

By making a purchase, you acknowledge that you have read and agreed to this Policy.

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1. Nature of Products

All products sold by AuNotes are digital and downloadable. Once a product is purchased and delivered (either through download or email), it is considered consumed and cannot be returned.

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2. Cancellation Policy

• Due to the nature of digital products, we do not accept cancellation requests after the order is confirmed and payment is completed.

• Users are advised to review product details carefully before completing the purchase.

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3. Refund Policy

• All sales are final. We do not offer refunds under normal circumstances.

• Refunds will only be issued under the following conditions:

  • You were charged multiple times for the same product.

  • The product was not delivered due to a technical issue from our side (e.g., file not received, broken link) and the issue is not resolved within 48 hours of reporting.

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4. How to Request a Refund (if eligible)

To request a refund (in applicable situations), please contact us at:

📧 Email : aunotesacademy@gmail.com
Include your:

• Full name

• Email used during purchase

• Payment reference number

• A clear explanation of the issue

We will respond within 2–3 business days. Approved refunds will be processed within 5–7 working days to your original payment method.

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5. Changes to This Policy

AuNotes reserves the right to modify or update this Policy at any time. Any changes will be effective immediately upon posting to the Website.

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6. Contact Us

For any questions related to refunds or cancellations, please contact:

📧 Email: aunotesacademy@gmail.com

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By purchasing from AuNotes, you agree to the terms of this Refund and Cancellation Policy.